Retail Store Manager

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Retail Store Manager

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We have opportunities for permanent store managers to join our retail team.

As a retail store manager, your main focus will be to manager all aspects of the store operation, including fresh food, delivering excellent customer service and operation standards, and compliance with high HSSE (health, safety, security, environment) standards.

Performance will be assessed against behaviours, following the bp leadership expectations (lead through our values, building enduring capability, energize people and maximise value) accountabilities, priorities, and behaviours.

Full training will be provided to ensure you have full knowledge and skills of our stores processes. However, as the store manager you will be responsible for the store’s day to day activities, such as staff recruitment, profit and loss, brand management (for both bp and M&S), and waste management to name a few.

Job Purpose

  • Provide excellent customer service while being responsible for your team’s activities in line with our bp values: Safety, Respect, Excellence, Courage and One Team.
  • You will be responsible for focussing on four main areas: people, customer, compliance, and store performance.

You will be responsible for running your own store – it is, essentially, your own business that you are managing. You will optimise its financial success by managing sales performance, implementing in-store promotions and leading your team to deliver operational excellence and a first-class customer service experience. It’s a tough job, but it’s rewarding too. You will be kept busy, you will have a lot of fun, and you’ll bond and grow with a dedicated team. This is a hands-on role: you will be expected to have an active presence on the shop floor, demonstrating enthusiasm, a driven work ethic and a dedication to customer service. If you think you’re up for the challenge, apply now.

What you’ll need

Our retail store managers need to have a wide skillset to meet the demands of this varied role: we need a salesperson, a motivator, a leader, a logistics expert and a shrewd decision-maker.

You should have management experience – ideally in retail or hospitality. You will understand profits, know how to handle a budget and have a firm grasp on health and safety issues. You should also have a clear, purposeful leadership style that encourages your team to exceed sales targets and always deliver exceptional customer service.

What you’ll get in return

As well as your salary, you will be entitled to 23 days’ annual leave, rising to 25 days with service. There is potential to earn a bonus which is reviewed yearly. You can also look forward to the kinds of benefits that you’d expect from a well-known global brand: access to private healthcare, a pension scheme, a share save scheme (so you can own a part of BP), a fuel card to make savings on petrol and a 15% discount in-store. You’ll also enjoy half-price meals and free hot drinks from the Wild Bean Café while on duty. And, you’ll have the security and prospects that come with working for an expanding, global business.

That’s not all: you will also be given the training and support required to develop your management potential and excel within BP. And wherever you’re based, a job in BP Retail is your opportunity to join a team of dedicated, friendly and respectful individuals all with one common goal – to provide the best possible customer service.


“We celebrate successes and reward our teams.”

Lisa loves supporting her team.
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