Please find role a role which is suitable for you and that you are interested in, on the search and apply page. Then click on the Apply Now button at the bottom of each of those pages and fill out the application form. If you have not applied online for one of our positions before, it will ask you to create an account where you will be able to see your application, application status and all future applications.
If you are having difficulty applying you can try the below tips which might be able to resolve the issue for you:
- Try to submit your application through the website on another device
- Clear the browsers history and cache before clicking the Apply Now
- Please check that you enter your post code in the correct format (e.g. A12 123) as it will not let you apply if it is not in the above format
If you are still having problems, please submit your query to bpretailjobs@bp.com with a screenshot and details of your query.
The rate of pay is dependent on the location of the store you are applying to, and your shift pattern. Please look at the job advert when you apply to the role as to the rate of pay.
Please note, we will always pay the real living wage and review annually to meet any changes in that rate.
Please reach out to bpretailjobs@bp.com and a member of the Talent Acquisition Team will be able to look into this and provide you with an update.
If you have not had an update after your interview, please reach out to us at bpretailjobs@bp.com and a member of the Talent Acquisition Team will be able to look into this. Please allow five working days before reaching out.
All applicants must apply through our careers site - submissions via email will not be considered. If you are having trouble apply via the careers site please contact us at bpretailjobs@bp.com and we can look into this for you.
Holiday entitlements will be calculated in hours and will include the statutory bank and public holiday entitlement.
The example below illustrates how holiday entitlements are calculated for a full time customer service assistant working 40 hours per week. Holiday entitlement 20 days + bank and public holidays 8 days = Total 28 days (x 8 hours a day) = Total in hours (for full time) 224 hours
Please see more information about benefits offered under life @ bp / our benefits.
You will be given the necessary training to deliver your role (this will vary depending on whether you join as a Customer Service Assistant or a manager).
At bp retail we offer an internal development programme called Pathways. This supports our employees to progress their careers from a customer service assistant up to store manager. The programme offers a range of training, leadership, behavioural, on-the-job and technical training. Please see more about internal development under life @ bp / Training and Development.
The hours/ days or work will vary depending on the vacancy applied for, please check the job advert for more information. Your shifts will be posted 3 weeks in advance. Please consider your availability prior to applying for a role.
Yes, you will be provided with a full uniform depending on the role you have been recruited for.
Please see the GOV.UK website for up-to-date information in regard to right to work documentation. Right to work checklist from gov.uk
If a Share code is required please use the following link: Prove your right to work to an employer: Overview - GOV.UK (www.gov.uk)
If you're experiencing issues uploading your right to work, please make sure your files meet the required format and size. If the problem persists, contact us at bpretailjobs@bp.com for assistance.
Unfortunately, at the present time bp retail do not offer visa sponsorships for any roles.
Applicants must be at least 16 years old to apply for a Customer Service Assistant role at bp, however, for nights and management roles we do require all applicants to be 18+.
If you need to rearrange a telephone interview or a face-to-face interview, please contact the store that arrange the interview. For management vacancies or any other issues, please reach out to bpretailjobs@bp.com.
Once your application is reviewed and shortlisted, you will receive an email with instructions on how to book your interview. If you have any questions, please email us at bpretailjobs@bp.com.
If you are no longer interested in the role you have applied for, there is an option when you log into your account to withdraw your application. You can also email bpretailjobs@bp.com.