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The rate of pay is dependent on the location of the store you are applying to, and your shift pattern. Please look at the job advert when you apply to the role as to the rate of pay.

But we will always pay the real living wage and review annually to meet any changes in that rate.

Dependent on hours worked and stated in your contract. So, if you are part time, your annual leave is worked out based on how many hours you work, whereas full time employees get a standard amount. This will all be stated in your contract.

Working for bp, you will get a range of benefits and these will all be included in your contract.

Yes. Please see our Training and Development page for more detail.

You are given a 12-week induction programme for a Customer Service Assistant, and all managers receive a 10-week comprehensive training programme.

Yes there is a development programme within bp which you can state your interest in once joined the company.

This is can be any of the days of the week, as most of our stores are open 24/7.

Your shifts are scheduled 3 weeks in advance, please be honest and clear about your availability.

We will provide you with a uniform to work (a top, fleece and safety shoes), at no cost to yourself.

Probation period is 12 weeks for all employees.

If you are having issues at any stage of your application, then please reach out to: bpretailjobs@bp.com

Please see the GOV.UK website for up-to-date information in regards to right to work documentation. Right to work checklist from gov.uk

Every store may require different ages depending on the type of role they are recruiting for.

We do take employees from 16 years old and onwards, however in certain cases we may require applicants to be 18 years old.  

If you need to rearrange either a telephone interview or second interview, please contact whoever arranged the interview with you, either bpretailjobs@bp.com or the store if they organised it with you directly.

The difference between night and day shift work can be that night workers may need to be more self-motivated and focussing on cleaning and task-based activities as there are fewer customers in the store at night however they are imperative for setting the store up for success. Days are business and more responsive for customer needs helping to keep the store organised and stocked and delivering great customer service.

Night shift lone working – whilst we should never be planning for this to happen at a store level, sometimes it may need to happen, however we have training and security measures in place to allow our team members to lone work should the business need to.