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Overview

Our training covers a wide variety of tropics including health and safety, customer service, food and fuel compliance and standards as well as leadership and people skills.

Customer service assistant training

  • As a customer service assistant, your induction will be supported by a 12-week training program. This program is a mix of online, theoretical, and on-the-job training covering all elements of the role.
  • You will be provided all the materials needed and your manager will provide regular reviews to support your learning.

Management training

  • As either an assistant store manager or store manager, we offer a 10-week comprehensive training program. This covers all elements of the role and our business using a combination of learning methods.
  • This course covers safety, technical and leadership skills and you will have support and regular reviews with your training manager. This program includes online learning, on-the-job training as well as some specific training courses to help set you up for success.

Progression training

We have a well-established internal development program that supports progression within the business. Our training covers a wide variety of topics including health and safety, customer service, food and fuel compliance and standards as well as leadership and people skills.

Thomas Simpkins - Customer service assistant

Work life in bp

There are opportunities for working your way up. Starting from customer service assistant to gaining knowledge to becoming management. At the moment, I am a SSO (safe shift operator) I love the extra responsibility entrusted to me.

I also love that I have more options available if you want to do something else. For example, working in a store with the Wild Bean Café, you gain the experience doing barista work and preparing food.

Charlie Hughes - Customer service assistant

Diversity, equity & inclusion in bp

bp has supported me through a big change in my personal life and has fully respected my name and my pronouns which has made me feel safe in the workplace. bp has allowed me to have a job I love, meet new people, grow as an individual and become part of an incredible team. I am very grateful for everything bp has offered me.